Privacy policy

This Privacy Policy describes how Florami ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from luxcoeur.com.

Information we collect

When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, while you browse the store, we collect information about the individual web pages or products you view, what websites or search terms directed you to our store, and information about how you interact with the store.

When you make or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We call this information "Order Information".

How we use your information

We generally use the order information we collect to process any orders placed through the store, including processing your payment information, shipping your products, and providing you with invoices and order confirmations.

In addition, we use this information to:

  • We will contact you to discuss your order.

  • Analyze the requests to identify potential risks or fraud.

  • To provide information or advertising related to our products or services, if you have opted to receive such communications.

Sharing your information

We share your personal information with third parties to help us use it as described above. For example, we use Shopify to manage our online store. We also use Google Analytics to understand how our customers use the store.

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

Data retention

When you place an order through the store, we will keep your order information in our records unless and until you ask us to delete it.

Cookies

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about website traffic and interaction.

You can choose to receive a notification from your computer each time a cookie is sent, or you can choose to disable all cookies through your browser settings.

Your rights

If you reside in Europe, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us at contact@floramii.com .

If you reside in California, you have the right to know what personal information we collect, disclose, or sell. You also have the right to request the deletion of your personal information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We recommend that you review this page regularly to check for changes.

Contact

For more information about our privacy practices or if you have any questions, please contact us at contact@floramii.com . We respond to all requests within 3 business days.