Shipping policy

At  Floramii, we are dedicated to ensuring your order is delivered on time and without complications. See our shipping policies below for more information.


Order processing time

All orders are processed within 1 to 3 business days from the date they are placed. This processing time does not include weekends and holidays. After processing, your order will be prepared for shipment.


Shipping time

Orders are shipped internationally, with delivery times generally ranging from 5 to 115 business days . Please note that delays may occur due to customs processing or other unforeseen factors.


Shipping costs

Shipping rates are calculated at checkout, based on the destination and the size/weight of the items in your order.


Customs and import duties

For international shipments, customs duties, import taxes, and any additional charges levied by your country are the buyer's responsibility. Floramii is not responsible for delays caused by customs processing.


Tracking information

Once your order has been shipped, you will receive a confirmation email with tracking details. Please allow 24 to 48 hours for the carrier to update the tracking information.


Lost or delayed packages

Although we strive to meet estimated delivery times, delays may occasionally occur due to unforeseen circumstances. If your order is significantly delayed or lost, please contact our customer service team and we will do our best to assist you.



For any questions, please contact us by email at contact@floramii.com.

 You will receive an email as soon as your order has been shipped.

Delivery times

We ship worldwide. Estimated delivery times are as follows:

  • Standard delivery: 5 to 25 business days, depending on your location and local postal service.

Please note that delivery times are estimates and may vary due to customs, postal delays, or other circumstances beyond our control.

Shipping costs

We offer free worldwide shipping on all orders. No minimum purchase required.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order at any time through our Track My Order page.

Customs and taxes

International orders may be subject to customs duties, import taxes, or other fees levied by your country. These fees are the customer's responsibility and are not included in the product price or shipping cost. We recommend that you check with your local customs office for more information before placing your order.

Lost or delayed orders

If your order does not arrive within 30 business days of the shipping date, please contact us at contact@floramii.com . We will investigate the problem and work to resolve it as quickly as possible.

Incorrect delivery address

Please ensure your delivery address is correct at the time of purchase. Floramiiis not responsible for orders delivered to incorrect addresses provided by the customer. If you notice any errors in your delivery address, please contact us immediately at contact@floramii.com . We will do our best to update the address before shipping, but we cannot guarantee changes after the order has been processed.

Contact

For any questions regarding your shipment, please contact us at contact@floramii.com . We respond to all requests within 3 business days